Cookie Control

This site uses cookies to enhance the user experience.
By continuing to browse the site, you are agreeing to our use of cookies.

Learn More

Accept
01977 781800 info@reallifeoptions.org
Font sizes A A A

My Voice

News and Views Library
My Voice

We will always listen to you.  We will respect what you say.


My Voice

We will ask you if you are happy with your support and find out how we can support you better. We will check that your life is the way you want it.


My Voice

There are lots of chances for you to tell us what you need – at different meetings and reviews.


My Voice

If you want, you can answer a survey.  A survey asks what you think about your support. We will listen to what you say and change what we do to support you better.


My Voice

We can support you to go to forums. Forums are where people meet with other people and talk about things that are important to them.


My Voice

There are people who check how we support you. They are from the Care Quality Commission in England and the Care Inspectorate in Scotland. They can speak up on your behalf.


My Voice

Whistleblowing is a safe way to tell us if you think someone is not doing their job properly. If you want to complain, we have a leaflet called How to Complain. You can call 0800 032 7333 if you want to complain.


You have a right to know how our services are rated by the CQC and the Care Inspectorate. Click here to find out more.