Every person is unique and communicates in a way that is meaningful to them. We believe their voices should guide their support, inspire communities and influence the wider organisation. We use a selection of decision-making and communication profiles to help match people to a staff team with the knowledge and experience that best suits their needs. People’s voices are important to us – so we ask them to share their views on the support they receive through our People We Support Survey. We use their responses to continuously review our service and improve the support experience.
There is also the opportunity for people to get involved and have their views represented by Real Life Option’s advocates. This may be through forums, meetings or events where people we support, family members/carers and other support professionals share experiences and work together for positive change. Advocates have the opportunity to meet with the Real Life Options Board and Leadership Team to influence organisation decision-making and policy. Challenges faced by the people we support are shared with our membership organisations who lobby for change on their behalf.
Click on a case study below to read how we support people to have a voice.
Real Life Options would like to invite the people we support to complete the latest My Voice survey. The survey focuses on the relationships that the people we support have with family and friends. We encourage all the people we support to complete the survey so we can find about the support we provide, what we do well and what…Read More
We are pleased to share with you the results of our new quarterly MyVoice survey. It is the first survey in a series designed to give the people we support and their families and guardians a real voice with the organisation. It enables us to build a clearer insight into the thoughts and feelings of the people we work for…Read More
We’d love for the people we support to showcase their best creative skills and design a Christmas Card. Your card can be as colourful, cheerful and as creative as you like. As always, it would be a great opportunity to spread some festive cheer. The winning design will be turned into an actual Christmas card which will be sent to…Read More
Work has officially kicked off in Swadlincote to bring new homes for local people living with disabilities as well as new jobs to the area. Eighteen new apartments are being built at the site on Coppice Side in Swadlincote, which will be exclusively for people with physical disabilities and learning disabilities. Four of the apartments will be for people who…Read More
Today is World Mental Health Day. The past 18 months have been hard for everyone. It's okay to admit you're struggling and you need help. It's good to talk. You are never alone and it's okay to not be okay. Remember you can always talk to your manager if you need additional support. And we have a number of free…Read More