Every person is unique and communicates in a way that is meaningful to them. We believe their voices should guide their support, inspire communities and influence the wider organisation. We use a selection of decision-making and communication profiles to help match people to a staff team with the knowledge and experience that best suits their needs. People’s voices are important to us – so we ask them to share their views on the support they receive through our People We Support Survey. We use their responses to continuously review our service and improve the support experience.
There is also the opportunity for people to get involved and have their views represented by Real Life Option’s advocates. This may be through forums, meetings or events where people we support, family members/carers and other support professionals share experiences and work together for positive change. Advocates have the opportunity to meet with the Real Life Options Board and Leadership Team to influence organisation decision-making and policy. Challenges faced by the people we support are shared with our membership organisations who lobby for change on their behalf.
Click on a case study below to read how we support people to have a voice.
Work has officially kicked off in Swadlincote to bring new homes for local people living with disabilities as well as new jobs to the area. Eighteen new apartments are being built at the site on Coppice Side in Swadlincote, which will be exclusively for people with physical disabilities and learning disabilities. Four of the apartments will be for people who…Read More
Today is World Mental Health Day. The past 18 months have been hard for everyone. It's okay to admit you're struggling and you need help. It's good to talk. You are never alone and it's okay to not be okay. Remember you can always talk to your manager if you need additional support. And we have a number of free…Read More
The Real Life Options Group is pleased to share its Corporate Safeguarding, Adult Support and Protection (CSASP) Group Annual Report for 2020-21. The document provides an overview of the Real Life Options Group’s safeguarding governance during the last twelve months and the CSASP Group’s role in reviewing, monitoring and developing preventative strategies to ensure that individuals supported by our organisation…Read More
Two of our fearless Service Locality Managers in Scotland, George McGarry and Kawe Enoka, are doing a sponsored bungee jump on August 11th to raise money for two new local hubs for our Glenrothes service and our Dunfermline service. The Highland Fling Bungee Jump is described as “a once-in-a-lifetime free-fall experience.” Our daring managers will jump 40 metres towards water…Read More
Our children’s service team in Angus have played an amazing part in keeping people’s spirits up during the pandemic. Whilst people were require to self-isolate, the team came up with a raft of ideas to provide support from a distance. From fun quizzes to music videos, ten children enjoyed staying digitally connected with one another and their support team. Parents…Read More