Every person is unique and communicates in a way that is meaningful to them. We believe their voices should guide their support, inspire communities and influence the wider organisation. We use a selection of decision-making and communication profiles to help match people to a staff team with the knowledge and experience that best suits their needs. People’s voices are important to us – so we ask them to share their views on the support they receive through our People We Support Survey. We use their responses to continuously review our service and improve the support experience.
There is also the opportunity for people to get involved and have their views represented by Real Life Option’s advocates. This may be through forums, meetings or events where people we support, family members/carers and other support professionals share experiences and work together for positive change. Advocates have the opportunity to meet with the Real Life Options Board and Leadership Team to influence organisation decision-making and policy. Challenges faced by the people we support are shared with our membership organisations who lobby for change on their behalf.
Click on a case study below to read how we support people to have a voice.
Real Life Options would like to invite the people we support and their families & guardians to get involved in a nationwide survey. We want to find out what you think about the support we provide, what we do well and what we could do better. To thank you for taking part, we will hold a draw where 10 people…Read More
Each year, the Asda Foundation invests over £1.4M to more than 4000 good causes through Green Token Giving. In store Green Token Giving is currently on pause due to Covid restrictions so Asda are trialling an online version across a select number of stores. The Asda Foundation and the St. Leonards store in Dunfermline have selected Real Life Options as…Read More
Real Life Options is pleased to announce that Shrewsbury based Affinity Homecare is now part of the Real Life Options Group. Affinity Homecare is a well-established care at home provider based in the West of England. With around 45 permanent staff, the business offers a comprehensive range of personal care services to facilitate independent living for 71 people. The company…Read More
Real Life Options is proud to celebrate National #VolunteersWeek 2021 and recognise the army of volunteers who continue to support the nation throughout the pandemic. Over the last twelve months, we are pleased to announce that 157 Real Life Volunteers have delivered 2,400 volunteering hours across the UK. One such volunteer is Mike from Glasgow who has provided essential shopping…Read More
It’s a hive of activity in Dunfermline as staff and people we support are forging big plans for a new community Hub. Service Manager George McGarry and his team have found a great location in the town centre. It’s close to lots of amenities and ideal for those travelling by car, public transport or on foot. The Hub aims to…Read More