Every person is unique and communicates in a way that is meaningful to them. We believe their voices should guide their support, inspire communities and influence the wider organisation. We use a selection of decision-making and communication profiles to help match people to a staff team with the knowledge and experience that best suits their needs. People’s voices are important to us – so we ask them to share their views on the support they receive through our People We Support Survey. We use their responses to continuously review our service and improve the support experience.
There is also the opportunity for people to get involved and have their views represented by Real Life Option’s advocates. This may be through forums, meetings or events where people we support, family members/carers and other support professionals share experiences and work together for positive change. Advocates have the opportunity to meet with the Real Life Options Board and Leadership Team to influence organisation decision-making and policy. Challenges faced by the people we support are shared with our membership organisations who lobby for change on their behalf.
Click on a case study below to read how we support people to have a voice.
The Real Life Options Group is pleased to share its Corporate Safeguarding, Adult Support and Protection (CSASP) Group Annual Report for 2023. The document provides an overview of the Real Life Options Group’s safeguarding governance during the last twelve months and the CSASP Group’s role in reviewing, monitoring and developing preventative strategies to ensure that individuals supported by our organisation…
Read MoreOur Longcroft team took part in Cerebral Palsy Scotland’s Dragon Boat Race on 10th September 2023 to raise funds for Cerebral Palsy Scotland. Thanks to a host of fantastic supporters, the team surpassed their initial target of £1,500, raising an impressive £1,567! To celebrate the 20 year anniversary of the Dragon Boat Race, 10 staff members from Longcroft, as well…
Read MoreA huge congratulations to our Hawick service on their fantastic Care Inspectorate feedback following their recent inspection. The service achieved a level 6 grade on the key question ‘How well do we support people’s wellbeing?’. Feedback from the inspection found that ‘performance was sector leading with outstandingly high outcomes for people.’ The fantastic grade was achieved through an in depth…
Read MoreMonday 3rd July was a memorable day as our Sheffield Day Centre opened its doors for the first time in its new building. In May 2022, Real Life Options responded to a tender from Sheffield City Council to take over a struggling day service. Out of 26 providers who showed interest, Real Life Options were one of three providers who…
Read MoreWe are delighted to share the results of our latest My Voice Survey, My Home: How Person Centred Is My/Your Support. We were grateful to receive surveys from 64 people we support, and 244 support staff. Real Life Options believe that everyone should have the opportunity to use their own voice to make their own choices. Decisions surrounding our homes…
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