At Real Life Options we work with people, their families and health and social care professional teams to ensure that they have the support to remain healthy, feel safe in their home and local community and live a life that positively contributes towards their general wellbeing.
To ensure continued health, safety and wellbeing, we regularly review all support received in line with current support needs and routinely ask for feedback on our services.
We have robust quality assurance systems in place to encourage the continual development of support packages. Detailed reports provided by our regulators, the Care Quality Commission in England and the Care Inspectorate in Scotland demonstrate how we perform against the standards for the quality of service provision. Our staff teams and internal quality assurance partners work closely with these bodies to learn, improve and share best practice.
"I love working with my teams to identify how we can improve what we do to enrich the lives of the people we support. We have staff who are always willing to go that extra mile to ensure that we provide the best services possible."
Service Manager, Falkirk
“I like how my staff have known me for a long time and know how I like to be supported. I like to be encouraged to live independently."
Fay from Glasgow
"Good support plans mean people get good consistency of care and that is so important to people who need routine."
A staff member from Yorkshire
“My son is happy there; doing lots of activities; in his garden, playing football, working at the furniture project and at the moment someone is teaching him to fish. He has learned a whole host of new skills with Real Life Options.”
A relative of a person we support from Angus
“I like my staff who support me to live in my house.”
Tommy from Glasgow