We are Real Life Options Group. Real Life Options Group comprises of:
We specialise in supporting people with learning disabilities and autism and our mission is to support people to make choices and live their lives the way they want to. The Group provides specialised home care support, residential care and social work activities for the elderly and people with disabilities.
Our head administration office address is David Wandless House, A1 Business Park, Knottingley Road, Knottingley, WF11 0BU. You can contact us by post at the above address, or by telephone on +44 (0)1977 781800.
You can contact the Real Life Options Group Data Protection Officer via the details above if you have any queries on how we process your personal data or by email at email@example.com
As an employee or volunteer of Real Life Options Group, we need to keep and process information about you for normal employment or volunteer co-ordination purposes. The information we hold and process will be used for our management and administrative use, and legal requirements only. We will keep and use it to enable us to run the Group and its constituent businesses and manage our relationship with you effectively, lawfully and appropriately, during the recruitment process, whilst you are working for us, at the time when your employment/volunteering ends and after you have left for as long as necessary.
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
The term “personal information” in this notice refers to information that does or is capable of identifying you as an individual.
Much of the information we hold will have been provided by you, but some may come from other internal sources, such as your manager or in some cases, external sources, such as referees. However, in other instances, we process personal information that we are able to infer about you based on other information you provide to us or during our interactions with you, or personal information about you that we receive from a third party using a process that we have told you about.
When you start employment or volunteering with Real Life Options Group, we will ask you to provide certain personal information and may gather further information during the course of your employment or volunteering. A detailed list of the types of personal information that we process is shown below:
This list is not exhaustive, as we hold records of most contacts we have with you, or about you, and we only process this information so we can comply with our contract of employment or volunteering agreement, and ensure we process your pay in line with applicable laws and rules.
There may be instances in which the personal information that you provide to us or we collect is considered Sensitive Personal Information. We define “Sensitive Personal Information” to mean personal information from which we can determine or infer an individual’s racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, membership in a trade union or professional association, physical or mental health or condition, genetic data, sexual life or judicial data (including information concerning the commission or alleged commission of a criminal offence).
For example: information needed for equal opportunities monitoring policy; sickness and other absence; medical records relating to you receiving, or otherwise, sector mandated and recommended vaccinations.
We only collect, store and use Sensitive Personal Information if permitted by applicable law. We will always obtain your explicit consent to those activities unless this is not required by law or the information is required to protect your health in an emergency. Where we are processing data based on your consent, you have the right to withdraw that consent at any time.
We may collect, use and disclose employee or volunteer personal information to:
Where necessary, we may keep information relating to your health, which could include reasons for absence and GP reports and notes. This information will be used in order to comply with our health and safety and occupational health obligations – to consider how your health affects your ability to do your job or volunteering and whether any reasonable adjustments to your job or volunteer role might be appropriate.
There are Closed Circuit Television (CCTV) cameras in operation in external areas’ in some offices or other premises, which, may be used for the following purposes:
We may monitor internet use, ICT systems usage and communications in accordance with applicable laws and Real Life Options ICT Security Policy.
In order to carry out the purposes outlined above, information about you will be disclosed for the purposes set out above to human resources, finance and payroll, line managers, consultants, legal advisors and other appropriate persons in our organisation on a strictly need to know basis in line with Real Life Options Group Data Protection and Confidentiality policies.
Our Agents, Service Providers and Suppliers
Like many organisations, from time to time, we outsource the processing of certain functions and/or information to third parties.
When we do outsource the processing of your personal information to third parties or provide your personal information to third-party service providers, we oblige those third parties to protect your personal information in accordance with the terms and conditions of this privacy statement and Real Life Options Group Data Protection Policy, with appropriate technical and organisational security measures under a written contract which obliges both parties to protect your data under current data protection legislation.
We reserve the right to disclose any personal information we have concerning you if we are compelled to do so by a court of law or requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property in accordance with applicable laws. We also reserve the right to retain personal information collected and to process such personal information to comply with accounting, tax rules, regulations and any specific record retention laws.
Your data will shared by us, as legally required, if any part of the organisation/work is to be bought, sold, moved or given back to the local authority and therefore falls under a Transfer of Undertakings and will be handled in line with the relevant legislation. You will be informed of this action, including the process and effect of opting out, prior to any data being shared.
We may retain certain personal information of employees and volunteers after their employment or voluntary placement ends for any residual aspects of the purposes set out above. We will only retain such personal information for as long as it is necessary and in all cases for no longer than permitted by Real Life Options Group Records Management Policy and applicable law.
If, in the future, we intend to process your personal data for a purpose other than that which it was collected we will provide you with information on that purpose and any other relevant information.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask for it to be erased and you can ask for us to give you a copy of the information. Further details can be found in the Real Life Options Group Data Protection Policy, a copy of which is available on request from the Data Protection Officer.
As stated above, unless you say otherwise, all personal information we request from you is obligatory and required for us to continue our contract of employment or volunteering agreement with you. If you do not provide and/or allow us to process all obligatory personal information as requested, we will not be able to keep complete information about you, thus affecting our ability to accomplish the purposes set out in this privacy notice. Page 8 of 8 Privacy Notice 2nd September 2021
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org or write to the Data Protection Officer at:
David Wandless House, A1 Business Park, Knottingley Road, Knottingley, WF11 0BU
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Details of our Privacy Notice may change from time to time. The latest versions will be available on Skills Academy and also published on our external website. You can also obtain the latest copy by writing to us at the head administration office address above.