Working together to drive positive change
Our Approach
At Real Life Options, we are committed to providing excellent social support and care. Utilising systems and processes, which are both agile and robust, we continue to meet the needs and aspirations of the people we support through our innovative, person-centred approach.
Working locally with the people we support, their families and wider support networks as well as nationally, in partnership with sector-leading bodies, we aim to ensure that the people we support have a real voice and control in their lives whilst promoting sustainable environments and embracing diversity.
- Our Plan
- Provide a gold standard and personalised experience for every person we support
- Create a process for attracting and retaining the best possible values-driven workforce
- Continually build on our credentials as a socially responsible member within our sector, our markets and localities
- Provide opportunities that enable the people we support to be active and valued members within their local communities
- Support agile working practices in our drive for organisational excellence
- Create an efficient and effective infrastructure for delivering frontline support
- Build a business that anticipates customer needs, is resilient to change and well-led
- Social Responsibility
- Partnering
Our Plan
‘Our Plan’ is the Real Life Options Group’s five year blueprint and strategic direction steering us towards 2022. Built on seven core themes underpinned by an ethos of safeguarding, it helps to provide a framework for innovation and agile working.
Our Plan is a live working document that utilises innovation groups as the forum for co-production and collaboration with individuals, families, professional services and staff teams. A key priority for our strategic plan is to have the right people in the right place, at the right time to create and deliver excellent frontline support.
Our strategic aims are to:
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Social Responsibility
As a person-centred and values-driven organisation, Real Life Options is fully committed to being socially and ethically responsible within our local communities and our workplace environments. As a provider of social care and support, our policies and working practices fully embrace choice, inclusivity and diversity. To access up to date copies of statements and reports relating to our social responsibility, follow the links below.
Partnering
Real Life Options is a member of, and works in partnership with, organisations that are drivers for change in the health and social care sector. We are committed to sharing and promoting best practice, supporting choice and championing the rights of people with learning disabilities and autism.
By building strong professional relationships with carers and families, local authorities, housing providers and health care professionals, we aim to jointly provide the very best service for each person we support. Our collective experiences are shared with partnering organisations to shape best practice and lobby change for the better. Our partner organisations include:
Our Plan
‘Our Plan’ is the Real Life Options Group’s five year blueprint and strategic direction steering us towards 2022. Built on seven core themes underpinned by an ethos of safeguarding, it helps to provide a framework for innovation and agile working.
Our Plan is a live working document that utilises innovation groups as the forum for co-production and collaboration with individuals, families, professional services and staff teams. A key priority for our strategic plan is to have the right people in the right place, at the right time to create and deliver excellent frontline support.
Our strategic aims are to:
- Provide a gold standard and personalised experience for every person we support
- Create a process for attracting and retaining the best possible values-driven workforce
- Continually build on our credentials as a socially responsible member within our sector, our markets and localities
- Provide opportunities that enable the people we support to be active and valued members within their local communities
- Support agile working practices in our drive for organisational excellence
- Create an efficient and effective infrastructure for delivering frontline support
- Build a business that anticipates customer needs, is resilient to change and well-led
Click on the image for full view
- North
- Midlands
- South
- Scotland
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
Social Responsibility
As a person-centred and values-driven organisation, Real Life Options is fully committed to being socially and ethically responsible within our local communities and our workplace environments. As a provider of social care and support, our policies and working practices fully embrace choice, inclusivity and diversity. To access up to date copies of statements and reports relating to our social responsibility, follow the links below.
- North
- Midlands
- South
- Scotland
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
Partnering
Real Life Options is a member of, and works in partnership with, organisations that are drivers for change in the health and social care sector. We are committed to sharing and promoting best practice, supporting choice and championing the rights of people with learning disabilities and autism.
By building strong professional relationships with carers and families, local authorities, housing providers and health care professionals, we aim to jointly provide the very best service for each person we support. Our collective experiences are shared with partnering organisations to shape best practice and lobby change for the better. Our partner organisations include:
- North
- Midlands
- South
- Scotland
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
In Scotland, the Care Inspectorate is the independent regulator for care and support services. The Care Inspectorate’s care service list provides information about registered services in Scotland, inspection reports and current grades. To find a Real Life Options support service in Scotland or to look for an inspection report, click Care Inspectorate to visit their website and search for ‘Real Life Options’ under ‘Find Care’.
“I like how my staff have known me for a long time and know how I like to be supported. I like to be encouraged to live independently."
Fay from Glasgow
"I enjoy my volunteering experience as it gives me a sense of enjoyment working with the people we support and other Real Life Options staff. It’s great to see people enjoy their time at the Centre and leave happy at the end of the day."
Connor, Volunteer West Lothian
“I have my own place that I look after and staff help me make sure I keep it tidy. They also help with my shopping and cooking.”
A person we support from Bathgate
"They do things that I ask them to do. I feel like I am the boss. Well, I am the boss!"
A person we support from Teesside
"The training here is brilliant, very interesting."
A staff member from Stockton-on-Tees
You have a right to know how our services are rated by the CQC and the Care Inspectorate. Click here to find out more.
