“People are all individuals and are treated as such.”
Testimonials
Testimonials
We are delighted when people say positive things about Real Life Options and have shared some of these comments with you below. All feedback is very welcome; it helps us understand what we do really well and where we might perform better. If you would like to view more detailed responses, together with survey results and regulatory reports, then please visit Our Impact page. Alternatively, if you would like to pass on a compliment to a staff team member or offer suggestions for improving the way we provide support, please get in touch by emailing tellus@reallifeoptions.org
“Good support plans mean people get good consistency of care and that is so important to people who need routine.”
“Since I have been here they have helped me work on my life skills as I hope to be more independent one day.”
“At regular review meetings staff listen to my views and look at my progress. They also listen to my hopes for the future.”
“The staff are very polite and friendly with me. They treat me with dignity and respect.”
“They support me with things like shopping, money, cooking and just getting out of the house.”
“Staff are always on time and they treat me well. I have built a good relationship with them.”
“I have my own place that I look after and staff help me make sure I keep it tidy. They also help with my shopping ...
“They do things that I ask them to do. I feel like I am the boss. Well, I am the boss!”
You have a right to know how our services are rated by the CQC and the Care Inspectorate. Click here to find out more.
